CRM is actually an acronym that stands for customer relationship management. Broadly, CRM is any practice, technology, or strategy designed to help businesses improve their customer relationships.
Life is getting more social and technology is no less, Customer Relationship Management (CRM) is more like a process to manage and track a company’s interaction with current and potential customers.
Every serious company that is interested in growing needs to have the customer relationship management used in their company, why? Customers (returning users) and New customers (potential users) needs to be treated specially and this is exactly what the software does as it does not only help the customer but as well the company itself to minimize risks in their business.
Customer Relationship Management (CRM) – Top List
Below is a list of highly recommended and used CRM software worldwide with a lot of positive reviews from big companies, you can’t go wrong with any of them.
Zoho CRM is the type that helps you sell smarter, better, faster and also helps to reach out to prospects at the right moment and engage them across every channel. Zoho CRM helps businesses of all sizes close more deals in the smarter way and generate leads, automate lead scoring and drive quality leads to closure.
Want CRM for your small business? They have got exactly that with even a free 14 days trial so you can be sure of what you are doing. Infusionsoft CRM is based on cloud sales and marketing software for small businesses. The Infusionsoft CRM makes it easy to quickly build out sales and marketing campaigns that, once complete and operational, will give you time back in your day to focus on the parts of your business you enjoy the most.
Microsoft Dynamics CRM
Microsoft Dynamics CRM is a customer relationship management software package developed by Microsoft. Dynamics 365 Business Central is designed for businesses looking for an all-in-one business management solution that’s easy to use and adapt. Connect your finances, sales, service, and operations to streamline business processes, improve customer interactions, and enable growth.
Salesforce offers a wide variety of CRM categories and systems to meet your needs, including Sales Cloud, Marketing Cloud, Service Cloud, Analytics Cloud, Data Cloud, Community Cloud, App Cloud, and IoT, serving more than 150,000 customers. Salesforce Is Fully Cloud-Based.
Odoo CRM (Open Source)
Odoo CRM being open-source has an intuitive user interface designed for sales. A Dashboard for a better overview of the sales activities. Useful tips and best practices to configure and deploy your CRM. Get leads automatically created from emails, VoIP calls. Send quotes in just a few clicks, manage your pipeline with drag & drop, etc.
Hubspot (Free CRM for Small Business)
HubSpot CRM is everything you need to organize, track, and nurture your leads and customers. Yes, it’s 100% free, forever. HubSpot CRM automates the tasks salespeople hate and takes minutes to learn – not months. That means doing more deals and fewer data entry. Plus, interactions are tracked automatically and deals are displayed on one dashboard for total visibility without added work. Best of all, you can enjoy up to 1,000,000 contacts, users, and storage without any expiration date – whether you’re a team of 1 or 1,000.