This article is all about discussing the solution to the most common error encountered in Disney+ available on the Chromecast device. So, if you are someone who uses Google Chromecast to watch Disney plus then you may have already run into this problem. Keep reading the article further to find the various fixes. One of the most important things is that you can use several ways to fix this type of error just by sitting at home. Thus, if you see the Disney plus not available on the Chromecast device message on your particular device then this guide will surely help you out. Kindly make note of one more important point that the error message stating that the Chromecast source not supported is not the same as the one we are going to discuss in this very article. Both these error messages are quite common with the active user of Chromecast and all these people have a claim to experience these two from time to time. Many of us already know that several TV brands do not support the chrome casting of Disney+. Here there is a list of tips that one can simply follow to have a pleasant experience of watching any of your favourite shows on the Disney plus platform with the use of your Chromecast device.
Chromecast is a popular streaming device that allows you to watch your favorite TV shows and movies on a bigger screen. Disney Plus, on the other hand, is a widely used streaming service that provides access to an extensive collection of movies and TV shows from Disney, Pixar, Marvel, Star Wars, and National Geographic. Unfortunately, users may experience issues while casting Disney Plus content on Chromecast, which can be frustrating. In this article, we will provide you with a comprehensive guide on how to fix Chromecast Disney Plus not working issues.
Common Chromecast Disney Plus Not Working Issues
Before we delve into the solutions, let us first understand the common issues that users encounter when casting Disney Plus content on Chromecast.
Issue #1: Disney Plus App Not Connecting to Chromecast
One of the most common issues that users face is the inability of the Disney Plus app to connect to Chromecast. When attempting to cast Disney Plus content, the app may either not detect the Chromecast device or show an error message.
Issue #2: Audio/Video Out of Sync
Another issue that users face is the audio and video being out of sync. This can happen due to several reasons, such as network issues, outdated software, or compatibility issues.
Issue #3: Buffering or Poor Quality Video
Users may also encounter buffering or poor quality video issues when casting Disney Plus content on Chromecast. This can occur due to network issues or insufficient internet bandwidth.
Issue #4: Chromecast Disconnects During Playback
Another issue that users face is Chromecast disconnecting during playback. This can be due to an unstable network connection or issues with the Chromecast device.
How to Fix Chromecast Disney Plus Not Working Issues
Now that we have identified the common issues, let us look at some solutions to fix them.
Solution #1: Check for System Updates
If you encounter issues while casting Disney Plus content on Chromecast, the first thing you should do is check for system updates. Ensure that both the Chromecast device and the Disney Plus app are updated to the latest versions.
Solution #2: Restart Your Devices
Sometimes, restarting your devices can resolve issues related to Chromecast and Disney Plus. Power off your Chromecast and device, wait for a few minutes, and then turn them back on.
Solution #3: Check Your Network Connection
An unstable network connection can lead to issues while casting Disney Plus content on Chromecast. Ensure that your device and Chromecast are connected to the same network, and your internet connection is stable.
Solution #4: Clear the Cache and Data of Disney Plus App
Clearing the cache and data of the Disney Plus app can resolve issues related to the app’s functionality. Go to the app settings, select storage, and clear the cache and data of the Disney Plus app.
Solution #5: Change Your Network Bandwidth Settings
If you encounter buffering or poor quality video issues while casting Disney Plus content on Chromecast, you can try changing your network bandwidth settings. Switch to a lower bandwidth setting to improve the video quality.
Solution #6: Reset Your Chromecast Device
If none of the above solutions work, you can try resetting your Chromecast device. Press and hold the button on the Chromecast device for at least 25 seconds until the device resets.
Almost everyone who wishes to watch their favourite television show can start streaming the content of Disney plus on their respective Television using the Chromecast device. There are few steps written below that will help you out.
Make sure that the Chromecast device is properly connected to your respective Television and then after this kindly turn it on.
After this open, the Disney plus app on your smartphone and then from there select any movie or show of your choice that you would like to stream
Then after this, you are required to select the cast icon from the upper right corner of the very page.
In there you would be asked to select the device name from the list available, in case you are not able to find one kindly select the Chromecast device when that is prompted on the screen
After this, the connection will be successfully established and after this, you can start the streaming of any particular show of Disney plus on your television using the Chromecast device.
This is the simplest way anyone can use to stream any favourite show or movie from the Disney plus app using the Chromecast device. You can play or pause anything or even mute whenever you like just by using your mobile phone.
How to fix the streaming problem associated with Disney+ at home?
If you are someone who has recently found some problems associated with streaming of Disney plus at home then there are several things you can try to overcome those problems.
If there are problems associated with the streaming then the first thing you can do is to restart your TV, set-up box, game console, mobile handset. Soon after this, it may be possible that the problem is solved.
The other thing that you can do is to turn off your home router for about 60 seconds and then restart it to see if the problem remains or not
The third thing that you can do is to turn off your modem for about 30 seconds and then restart it again
Another possible thing is to reinstall the Disney plus apps on your device
Even after this if you are still dealing with the streaming issues then it might be possible that your wireless router is in a poor location and that is why the signals are being blocked. You can just try moving it to a whole new location that may be quite open than the previous one. You might also try direct connecting the router to your smart TV, game console or set-up box. As using the LAN cable, if possible, the signal strength is increased somewhat. Here there is a requirement of at least 5Mbps of download speed to access the HD content of Disney plus and around 25Mbps for obtaining 4K.
There are possibilities that some older TVs as well monitors encounter some issues with streaming videos that are of higher definition. In the case of Disney plus your TV or monitor should be able to support HDCP 2.2 to video 4K videos as well as HDR content.
You can even try updating your Chromecast Firmware as the problem of it not working can be due to the use of older firmware. As some TVs do not support the Disney plus casting due to the outdated version of the version. Mainly TVs which are bought nowadays come with a built-in Chromecast with firmware 1.36 or even higher than that. There are chances if the firmware is not updated then the error message can occur. For this you can follow the steps written below:
Firstly, open the Google Home application on your smartphone. If you have the app already install kindly, do it as soon as possible. As the Google home gives you full control to manage the Chromecast device.
After this just go to the app menu and from there kindly launch the Google Home app on your respective smartphone.
The home page will show you the respective device name that is been connected to your device. Kindly click on the name of your particular Chromecast device.
Now after this kindly select the settings button available at the upper corner of the same page.
Kindly scroll down the page to the very last option that displays the current firmware version of the device. If the version is not upgraded you will be asked immediately to do so. This can even be done manually.
Sometimes the error that has been encountered is also due to your television set. As per many resources available online many TV brands such as Vizio does not support chrome casting of the Disney plus app.
In conclusion, Chromecast Disney Plus not working issues can be frustrating, but they can be resolved with the right solutions. We hope this comprehensive guide on how to fix Chromecast Disney Plus not working issues has been helpful to you. If you still encounter issues, you can reach out to Disney Plus or Chromecast support for further assistance.
FAQs
Why is my Disney Plus not connecting to Chromecast?
There could be several reasons why your Disney Plus app is not connecting to Chromecast. It could be due to an unstable network connection, outdated software, or compatibility issues.
How do I update my Chromecast device?
To update your Chromecast device, open the Google Home app on your device and select the Chromecast device. Click on the settings icon and select “System update” to check for updates.
How do I clear the cache and data of the Disney Plus app?
To clear the cache and data of the Disney Plus app, go to the app settings, select storage, and clear the cache and data of the Disney Plus app.
Why is my audio and video out of sync when casting Disney Plus content on Chromecast?
Your audio and video may be out of sync due to several reasons, such as network issues, outdated software, or compatibility issues.
How do I reset my Chromecast device?
To reset your Chromecast device, press and hold the button on the Chromecast device for at least 25 seconds until the device resets.
